Customer Support Agent
Customer Support
Remote
Part-time
Be the first friendly voice our users meet. You will answer live chats and tickets about accounts, deposits, trading and anything else they need.
What you'll do
- Reply to live chats and tickets in the Agent Desk
- Guide users through deposits, withdrawals, KYC and trading
- Escalate complex cases to the right team
- Keep answers clear, kind and fast
What we offer
- Fully remote, flexible shifts
- Salary paid in USDT straight to your Zelencio wallet
- Tips from users you help
- Training and a clear path to senior agent
Requirements
- Good written English
- You use Zelencio yourself and know how it works
- Fully verified account (KYC)
- At least 30 days account age and 5 completed trades
- Calm and patient with upset users
