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Completing identity verification

Verification unlocks deposits, withdrawals and rewards. Most of it is automated and takes a few minutes.

What you need

  • A valid, unexpired government ID — passport, national ID or driver's licence
  • A phone camera
  • Reasonable lighting

The steps

  1. Go to Profile → Verification.
  2. Select your country and document type.
  3. Photograph the front, and the back if asked.
  4. Complete the liveness check by following the on-screen prompts.
  5. Submit and wait. You will be notified when it completes.

Passing first time

  • Even, indirect light. Not direct sun, not a dim room.
  • All four corners of the document inside the frame.
  • Tilt slightly to avoid glare rather than shooting flat under a light.
  • Remove glasses and hats for the liveness check.
  • The name on the document must match your account exactly.

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