Withdrawing to your bank account

Two steps: convert to local currency, then withdraw.

1. Sell your crypto for local currency, or use P2P to sell directly to another user.
2. Go to Wallet → Withdraw and choose your currency.
3. Add your bank account. It must be in your own name, matching your verified identity.
4. Enter the amount, review the fee, and confirm.
5. Approve with 2FA.

How long it takes

Bank transfers follow banking hours. Same day if submitted early on a working day; Friday evening usually means Monday.

Why withdrawals get held

• Name mismatch — by far the most common. The account must be yours.
• First withdrawal to a new account — briefly held for security.
• Recent security change — 24-hour pause after a password or 2FA change.
• Unusually large amount — may need manual review.